Cancel and Refund Policy for Your Booking
You are entitled to cancel within 48 hours of booking to receive a full refund.
100% refund eligible if canceled 30+ days prior to check-in.
50% refund or 100% credit towards future dates if canceled less than 30 days prior to check-in.
No refund if cancelled within 14 days of check-in. Although a 100% credit can be used towards future booking dates.
If you have any questions about our Refunds Policy, please contact us by e-mail, phone or text @ firstname.lastname@example.org or 541-666-8592
Service animal policy
Service animals are allowed per Airbnb, state & federal guidelines.
To be sure that we have a comfortable place for those who require a service animal, you and your Service Animal will be asked to leave if we discover misrepresentation of a pet as a Service Animal. We will report fraudulent claims of Service Animals and will evict the guest(s) immediately in such cases. If this occurs, there will be no right to a refund.
A guest’s service animal must not be:
-Out of control
-Left alone at the listing without prior approval (we won't approve)
-Allowed into areas that are considered unauthorized to the guest
-Allowed in a public space without being harnessed, leashed or tethered and not
under the guest’s control.
-The guest remains liable for any and all damage caused by a Service Animal
-Service Animals may NOT be on furniture (sofas, chairs, beds etc...) or counters unless it is specifically needed for your disability. If required, please report so that we can arrange additional cleaning.
-Please pick up defecation immediately and bring your own poop bags.
-Tie the poop bags closed before throwing away in garbage can on side of house.
-Please walk your Service Animal for bathroom needs. Indoor piddle pads are not allowed, this is not negotiable, as service animals must be housebroken.
All house & service animal rules are to be followed during the entire stay.
If any of the house or service animal rules are broken at anytime, it's possible that your stay could be terminated immediately with no refund.
We highly encourage everyone to stay up to date on Florida's service animal statute, here's a link to it for your convenience.
Section 9 is a section a lot of people are unaware of.